CONTACTS AND RESOURCES
CONTACTS AND RESOURCES
Managers, employees, the Absence Management team, and Matrix will work together to ensure that the process of taking leave runs smoothly. Here’s who you can go to for support and a glimpse into how they are here to help you.

MANAGERS
- Assist employees through informed and open communication
- Ensure that employees are comfortable with their environment and responsibilities as they return to work
ABSENCE MANAGEMENT TEAM
- Ensures a smooth and efficient leave management process, including the return-to-work process
- Serves as a consultant to employees who have questions about Matrix
- Reviews and processes leave for Civic, Sabbatical, Military, and Worker’s Compensation
- Helps managers understand leave policies related to employees
To contact Absence Management and/or apply for Civic, Sabbatical, and Military leaves or Worker’s Compensation:
- Visit FJ: Absence Management*
- Call 781-271-2020
- Email absencemanagement@mitre.org
*To access, you must be on the MITRE network.
MATRIX
- Manages leave administration for MITRE
- Serves as managers’ and employees’ partner in navigating leave
- Handles processing and leave requests
- Provides electronic options for employees to file for leave and gives employees a portal to monitor their leave status
- Enables timekeeping for continuous and intermittent leaves allowing employee to truly focus on caring for themselves or loved ones
- Communicates with employees regarding leave approvals, denials, and any required actions

Visit www.matrixabsence.com
In addition to the above contacts, you may utilize the following support resources:
- MII pages
- Webinars
- Employee checklist
- Employee announcement
- Leave examples
All employees will be granted military leave in accordance with the Uniformed Services Employment and Reemployment Rights Act (USERRA) (and any applicable state laws) if they are called for active duty in any of the uniformed services, including performing their annual reserve training.
If you take a leave of absence under the Uniformed Services Employment and Reemployment Act (USERRA), MITRE will continue payment of their share of benefit premiums for up to 18 months. You will need to work with Absence Management to determine if you want payroll contributions to continue while on military leave. After 18 months, you may elect to continue group health care coverage for yourself (and your covered dependents, if any) for an additional 18 months under COBRA. At that time, you should receive a COBRA notice from the plan explaining your benefits.
USERRA continuation coverage will terminate earlier if one of the following events occurs: • You lose your USERRA rights due to a dishonorable discharge or other conduct specified in USERRA; or • You fail to return to work, or to apply for reemployment, following the completion of your service in the uniformed services within the time required by. Upon your return to work from military leave, USERRA provides employee and previously covered dependents the right to immediate reinstatement of all of MITRE’s health insurance coverage. The health plan cannot impose a waiting period and cannot exclude you based on preexisting conditions. The only exception to USERRA’s prohibition of exclusions is for an illness or injury determined by the Secretary of Veterans Affairs to have been incurred in or aggravated during your performance of service in the uniformed services since this would be covered by the military health plan.
